If you have Mill Pickups included or enabled on your account, USPS will typically pick up your package the next day, except on Sundays. If you scheduled a pickup and no one came, here are some tips to ensure a successful pickup.
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Let your postal worker know where your box is by updating your address in the app.
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Click on the Menu icon
(top right)
- Select Account
- Select Manage Your Account
- Scroll down to click Manage account
- Scroll down to Billing and shipping information to update your address
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Click on the Menu icon
- If you live in an apartment building, make sure your box is in the spot where the postal worker collects mail, which may differ from where your packages are delivered.
- Consider leaving a note for your postal worker on the box indicating it’s for pickup, especially if it’s your first Food Grounds box.
If you still need help, please reach out to Mill Support or drop off your Food Grounds box at the nearest post office or designated location here.
Not sure if USPS will pickup from your home? Click here to confirm your address is eligible.