Why wasn't my Food Grounds box picked up?

If you have a Mill pickups subscription, USPS will typically pick up your package the next day, except on Sundays. If you scheduled a pickup and no one came, here are some tips to ensure a successful pickup. 

• Let your postal worker know where your box is by updating your address in the app. 
  • Click on the Menu icon  (top right)
  • Select Account
  • Select Manage Your Account
  • Scroll down to click Change address
    

• If you live in an apartment building, make sure your box is in the spot where the postal worker collects mail, which may differ from where your packages are delivered.
  
  
• Consider leaving a note for your postal worker on the box indicating it’s for pickup, especially if it’s your first Food Grounds box.

Not sure if USPS will pickup from your home? Click here to confirm your address is eligible.

If you still need help, please reach out to Mill Support or drop off your Food Grounds box at the nearest post office or designated location here.

If you have ongoing trouble with your USPS pickup, it could be due to your location, and you may need to drop your Food Grounds return box off at your local USPS.