Damaged Food Grounds liner
Packing up your Food Grounds and your slide lock popped off?
It’s okay. You can get your slide lock back on — just pop the tracks into the holes of the slide.
If this doesn’t work, you can seal the bag with a rubber band. Just open the bag, push the air out, and then secure it tightly around the bag.
If all else fails, use tape — fold your bag in on the sides, roll it down and secure with whatever tape you have on hand.
Damaged Food Grounds box
If your Food Grounds box is damaged, secure it with some tape to ensure it stays sealed in transit. If it looks like it won’t make it back to us, just order new Food Grounds boxes by going to the Food Grounds tab in your Mill app.
Missing Food Grounds box or liner
If you have Mill Pickups in your account, you can order new Food Grounds return boxes any time by going to the Grounds tab in your Mill app.
Our Food Grounds liners are food safe and they stay that way throughout storage and transit. If you’ve lost your Food Grounds liner, you can use a bag that was previously intended for food storage to ship your Food Grounds back to us. Plastic and Ziploc food bags are ok. Trash bags are not (even those that aren’t scented).