This can happen from time to time and usually fixed by simply running another cycle.
Here are things to check first
- Make sure the bucket and heating plate are in good contact
- Clean the area underneath the bucket with a damp cloth or vacuum
- Clean the underside of the bucket with a damp cloth
- Make sure the lid can close
- Don't overfill the bucket
- If food scraps are preventing the lid from closing, you can use the lid lock to keep it closed. Go to the app > Home > Menu (top right) > Device > Lid lock and choose "Always locked". You can change it back after the cycle finishes
- If the lid is still having trouble staying closed, put a weight on top of the lid OR consider removing some scraps for the next cycle
- Make sure the dust filter is clean
- It's on the left side of the bin after you open the lid and bucket cover
- You can wipe it with your finger or remove it to clean