How to return your Mill (2nd gen.)

What’s included:

• 1x assembled empty box
• 1x top protective insert
  • 1x bottom protective insert
  • 1x white sheet
  • 1x bag
  • 2x blue bucket bumpers (for your bucket)

What’s not:

• 1x trash bag

Instructions

1. Unpair your old bin: open the Mill app and navigate to Menu  → Device and tap “Remove your bin.”
2. Open the top of the box and remove contents.
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3. The box is two pieces clipped together with 4x clips. Please separate the outer box from the base by unlatching and removing the 4 clips (set them aside for later), then pull the top box off of the base.
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4. Unplug your bin from the wall first. Then remove the cord from the bin.
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5. Remove the Charcoal drawer from the bin. Do not send this part back.
   • Keep it for a while. Even when not installed in the bin, the charcoal will continue to soak up odors for several months. Set it near a trash can or litter box to reduce smells.
   • Use it for a science experiment or craft project. Grow a crystal forest, see how charcoal can purify water, or use it as a flower pot.
   • Dispose of it — The plastic drawer was heat-treated and unfortunately can’t be recycled easily. Burying charcoal is a form of carbon sequestration, so putting it in the trash won’t add emissions.                                                       
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6. Toss the power cord into the back of the bin where the charcoal was.
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7. Remove the bucket from the bin and empty the contents. Please wipe out any loose food grounds if possible.          
   
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8. Empty all Food Grounds from your bucket by pouring them into a FoodGrounds Send Back box or into your compost
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9. Place the now empty bucket into a trash bag.                           
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10. Remove the blue spacers from the small cord box that says “Mill” on the side.
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11. Slot one spacer onto each curved side at the lip of the bucket and lift the bucket placing it back into the bin.
    • The spacers help suspend the bucket to keep it from damaging the bin during transit.
    • The lid should be able to close completely. If the lid does not close completely, you may need to rotate the impeller (or blades) of the bucket until the bucket seats properly.
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12. Use packing tape or masking tape to tape the bin shut. Do not use duct-tape.
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13. Put the sheet back down, centered over the base tray of the box. Note which direction the pedal faces in the base tray (there is a pedal shaped side). Lift the bin and place it into the base. If done correctly, the bin will sit flat.                       
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14. Place the plastic bag over the top of the bin.     
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15. Place the 1 corner board into each corner between the bottom tray and the inside of the box. Be sure the corner boards are touching the ground.
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16. Bring the top of the box over the top of the bin (direction does not matter) and push down over the base tray until the box touches the floor.
    
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17. Place the top protective insert over the top of the bin and close the top of the box.
    • The corner boards should be on the outside of the tray between the tray and the box.
    • The pointier side of the insert touches the back of the bin.
    • Push down until it is touching the top of the bin.
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18. Insert the 4 rectangular clips on both sides and push in the latches to lock them.
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19. Tape the top of the box with at least 2 strips of tape. Cartwheel the bin over and tape the bottom of the box similarly.                                             
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20. Place the FedEx return label OVER the original shipping label on the box and leave the bin outside or in your designated package area for pick up.
21. Self-schedule a FedEx pickup or reach out to Mill Support if you need more assistance with your bin pickup. On the pickup day, you can leave the box outside or in your designated package area for FedEx.