We designed your charcoal odor filter to last 7 - 8 months, which may vary based on your individual use of the bin.
You will receive an email notification when it’s time to order a new charcoal filter. To order a new filter under Settings, select Device, then select “Charcoal Filter” to order a replacement and then schedule a free pick up for your old filter when it arrives.
Smelly bin? Check out these steps to make sure your charcoal filter is installed properly.
Please note: Charges may apply to order additional filters if you have already received six or more in the preceding six months.